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Step-by-Step Update: Our CRM and Demographic Mapping Journey

AI & Danielle
Collaborative Team
Products

April 23, 2025

Blog photoBlog photo

Why Mapping CRM and Demographics Matters for the Service Industry

When we set out to build a CRM and demographic visualization tool, we knew we were diving into a complex world. The service industry is a vibrant tapestry of interactions, and understanding how deal flows work is crucial. Our first objective was to clarify whether service industry deal flows are similar enough to share a tool. It’s like trying to find common ground in a room full of unique personalities—some are chatty, some are reserved, but they all have stories to tell.

By grounding ourselves in real data sources and realistic tool behavior, we avoided the trap of overcomplicating things. We took a step back and focused on what truly matters: the people behind the data. As we mapped out our CRM structure, we realized that the key to success lies in understanding the nuances of our users. It’s not just about numbers; it’s about connecting with individuals and helping them thrive.

How Did We Define the CRM Database Schema for Supabase?

Defining the CRM database schema for Supabase was like laying the foundation for a house. You wouldn’t build a mansion on a shaky base, right? We set up tables for contacts, demographic matches, campaigns, and contact campaigns, ensuring that everything was structured and ready for action.

The real magic happened when we extended the schema with fields like lifetime value, tags, and referral sources. It was a bit like adding secret compartments to a treasure chest—suddenly, we had a wealth of information at our fingertips. This clarity allowed us to visualize how our users interact with our services, paving the way for more meaningful connections.

What Surprised Us About Building Real-Data Prompts for Lovable?

Building real-data prompts for Lovable was a delightful surprise. Initially, we were tempted to jump ahead into marketing content and automation, but Lovable wisely reminded us to take it slow. “Let’s one foot in front of the other here... so, the CRM and demographic visualizations aren't live,” they said, and it was a much-needed reality check.

This moment of clarity shifted our focus back to the basics. We realized that without a solid foundation, any marketing efforts would be like building a sandcastle at low tide—beautiful but ultimately doomed to wash away. By giving Lovable a working, non-placeholder data prompt, we set the stage for a robust demographic mapping tool that would truly serve our users.

What Went Wrong and How Did We Course-Correct?

Ah, the pitfalls of ambition! We almost jumped too fast into ad generation and blog content systems before our CRM or maps were live. It was a classic case of getting ahead of ourselves. “No, definitely not,” we had to remind ourselves, confirming that we were not building for RFP-driven industries.

This realization was a turning point. We had to acknowledge that our CRM and demographics system wasn’t yet live, and we needed to give Lovable realistic instructions in stages, not all at once. It was a humbling moment, but it taught us the value of patience and the importance of incremental progress.

What Worked and Why Was It a Big Win?

The big win? We built a vivid, fully actionable CRM and mapping tool spec without overcomplicating things. We stayed tactical and focused, ensuring that our original vision remained intact. The clear CRM table and field design for Supabase was a triumph, and Lovable understood the staged approach we needed to take.

By deciding to layer real Census API data first before any campaign features, we set ourselves up for success. It was like planting seeds in a garden; we knew that with time and care, they would grow into something beautiful.

What Are Our Next Steps and Future Aspirations?

As we look ahead, we’re excited about the next steps. We’re waiting for Lovable to finish the CRM and real-data map module, and we’ll QA the ACS API connection to ensure no placeholders. Layering in contacts onto maps is our next milestone, and we’re eager to see how it all comes together.

We’ve learned to keep parsing ideas like rental targeting optional for V2, allowing us to remain flexible and responsive to our users’ needs. The journey is just beginning, and we’re thrilled to see where it takes us.

In the end, this checkpoint has been a reminder that building something meaningful takes time, patience, and a willingness to embrace the unexpected. We’re on a path of discovery, and we can’t wait to share more updates as we continue to connect people and help them be their best selves. Stay tuned!

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danielle@webuildforchange.com
Ethical AI, Marketing, Search Engine Optimization, Content Strategy
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